Terms of service
1. Overview
Welcome to Galactic Attic. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Galactic Attic. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.
By accessing our website, browsing our products, or making a purchase, you agree to these Terms of Service and any policies referenced in them. If you do not agree to these terms, please do not use our website or services.
These Terms of Service should be read alongside our other store policies, including our Privacy Policy, Shipping Policy, Payment Policy, and Return and Refund Policy.
2. Eligibility and Use of Our Website
By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.
You agree to use our website only for lawful purposes. You must not use our services to engage in fraudulent activity, violate applicable laws, interfere with website security, or harm the rights of other people.
We reserve the right to take appropriate action where website use violates these terms or applicable law.
3. Products and Product Information
Galactic Attic offers jackets and outerwear, including leather jackets, biker jackets, and snow jackets.
We make reasonable efforts to display product descriptions, images, colours, and other information accurately. However, colours may appear differently depending on your screen, device, or display settings.
Product availability, designs, and other details may change without prior notice. We do not guarantee that every product will remain available at all times.
Please review product descriptions and sizing information carefully before placing an order. If you need further information about a product, contact us before purchasing.
Nothing in these terms excludes or limits your statutory rights concerning products that are faulty, misdescribed, or otherwise do not conform to applicable legal requirements.
4. Prices and Payments
Product prices and applicable charges will be displayed on our website or at checkout. We reserve the right to update prices, product details, and promotional offers where permitted by law.
We accept the payment methods displayed at checkout, which may include Visa, Mastercard, Maestro, American Express, JCB, Visa Electron, Discover, and Diners Club.
Your order is subject to successful payment authorization and any necessary verification. If a payment is declined or cannot be authorized, we may be unable to complete your order.
Please review your order details, delivery address, and total amount before confirming your purchase.
5. Orders and Order Acceptance
When you place an order, you are submitting a request to purchase the selected products.
An order confirmation acknowledges that your order has been received; it does not necessarily mean that the order has been finally accepted or dispatched.
We reserve the right to review, refuse, or cancel an order where permitted by law, including in cases involving suspected fraud, payment authorization issues, inaccurate product information, stock unavailability, or technical errors.
If we cancel an order after payment has been taken, we will arrange any applicable refund in accordance with relevant law and our refund procedures.
Please ensure that the personal information and delivery details provided during checkout are accurate and complete.
6. Shipping and Delivery
We currently offer free standard shipping within the United Kingdom only. We do not currently offer international shipping.
Our estimated delivery schedule is:
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Order processing: 2–3 business days.
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Transit and delivery: 3–5 business days.
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Total estimated delivery time: 5–8 business days.
These are estimates rather than guaranteed delivery dates. Delivery may be affected by courier operations, public holidays, weather, or other circumstances beyond our reasonable control.
For further information, please read our Shipping Policy.
7. Returns and Refunds
Our store offers a 30-day return window, subject to the eligibility requirements described in our Return and Refund Policy.
Customers must contact us within the applicable return window and follow the return instructions provided by our team. Approved returns must be sent back within 14 days of receiving the return instructions, and products must generally be unused, in new condition, and returned in their original packaging.
For approved returns, we aim to process refunds within 10 days after the returned product has been received and inspected. The time taken for funds to appear in your account may vary depending on your payment provider or bank.
Please read our full Return and Refund Policy before requesting a return. Nothing in this section limits any cancellation, refund, or other rights that cannot lawfully be excluded under applicable consumer protection laws.
8. Promotions and Discounts
From time to time, we may offer promotional codes, discounts, or special offers. Such offers may be subject to additional conditions, eligibility requirements, and expiry dates.
Unless expressly stated otherwise, promotional codes cannot be redeemed for cash. We reserve the right to correct promotional errors and withdraw or amend offers where permitted by law.
Any specific terms displayed with a promotion will apply alongside these Terms of Service.
9. Intellectual Property
The content on our website, including text, graphics, logos, product images, designs, and other materials, is owned by Galactic Attic, our licensors, or the relevant rights holders and is protected by applicable intellectual property laws.
You may access and use our website for personal, non-commercial shopping purposes. You must not copy, reproduce, distribute, modify, republish, or commercially exploit website content without appropriate authorization, except where permitted by law.
10. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, delivery providers, and other external websites.
Third-party services operate under their own terms and privacy policies. We are not responsible for the content or practices of external websites that we do not control.
Your use of third-party services may be subject to additional terms provided by those service providers.
11. Privacy and Personal Information
We process personal information in connection with operating our store, handling orders, arranging deliveries, providing customer support, and meeting legal obligations.
Our handling of personal information is explained in our Privacy Policy. By using our website, you acknowledge that you should review that policy to understand how your information is collected and used.
We aim to handle personal information in accordance with applicable data protection laws.
12. Website Availability and Accuracy
We aim to keep our website available and our information accurate. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
Product descriptions, pricing, availability, and other website content may occasionally contain errors or require updates. Where necessary, we may correct errors and update information in accordance with applicable law.
Nothing in these terms excludes liability where such exclusion would be unlawful.
13. Limitation of Liability
To the extent permitted by applicable law, Galactic Attic will not be liable for losses that could not reasonably have been anticipated or for circumstances beyond our reasonable control.
Nothing in these Terms of Service excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or limited.
These terms do not affect your statutory rights as a consumer.
14. Indemnity
You agree not to misuse our website or services in a way that violates these terms or applicable law.
To the extent permitted by law, you may be responsible for losses or costs directly arising from your unlawful use of our website or your violation of these Terms of Service. This provision does not apply where doing so would unlawfully restrict your consumer rights.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations.
The latest version will be published on this page with an updated revision date where appropriate. Your continued use of the website after an update does not remove any rights you may have under applicable law.
16. Governing Law
These Terms of Service are subject to the laws of the relevant jurisdiction in the United Kingdom, as applicable.
Nothing in these terms deprives consumers of mandatory protections or legal rights that apply in their country or place of residence.
17. Contact Information
If you have questions about these Terms of Service, your order, or our store policies, please contact us:
Business Name: Galactic Attic
Customer Support Email: info@galacticattic.co.uk
Phone Number: +44 774 685 1331
Business Address: Galactic Attic, 22 Royal Arcade, Cardiff CF10 1AE, United Kingdom
When contacting us about an existing order, please include your order number so we can assist you more efficiently.
Thank you for shopping with Galactic Attic. We appreciate your trust and look forward to serving you.